Support

Something not working, or not sure how? Most answers are a minute away in the docs. When they aren't, write to us: a person who builds Solta reads every message.

Find it yourself first

Get started · Publish, share, collect feedback and update, in four steps.
Connector setup · Adding Solta to Claude or ChatGPT, and what to do when it doesn't connect.
A site shows a blank page · The usual reasons, and how the browser tells you which.
My domain is not working · DNS, proxies and certificates.
An embed will not load · When a page refuses the frame.
What does not work · The limits that are there on purpose.

Or start from all the docs, and the changelog for what changed lately.

Write to us

Say what you were doing and what happened instead. If it is about one site, its address helps us find it. We answer by email.

We keep your message as a support ticket, seen only by our staff, until 12 months after we resolve it. Our team's Slack sees what you wrote, never your email address. More in the privacy policy. Rather use email? Write to support@solta.now.

What happens next

Solta is a small team, and every message reaches one of the people who build it. The answer comes by email from support@solta.now; reply to it to add anything. On the Team plan, support is priority and answered within one business day.

Some things have their own door

A site that breaks the rules: A scam, somebody else's work, or anything that should not be up: use the report link in the corner of a Free site, or More → Report this site in Solta. No account needed. How reports are handled, and how to appeal, is on reporting and complaints.
A security problem: Write to security@solta.now, not this form. What we promise in return is on the security page.
Your data: For a copy of what we hold, a correction or a deletion, write to legal@solta.now. Your rights, and what deleting your account does on its own, are in the privacy policy.
Billing: Signed in, your plan, invoices and card are in Settings → Billing. What each plan costs is on pricing. Anything else about money, use the form and choose Billing and plans.
The Claude or ChatGPT connector: The address to add, the steps for each app and how to take it back are in connector setup. Still stuck, the form is the place: say which app you were in.