Comments
Feedback where the work is: beside the site, or pinned to the spot somebody means, on the version they were looking at.
Who can comment
Comments are on for a new site, and open in the Comments panel when the site is opened in Solta. Who can write one follows who can open it:
- Public or unlisted — anyone with the link. Somebody without an account leaves their email with the comment, and needs nothing else.
- Password — anyone who typed the password, the same way: they leave their email with the comment.
- Invited, team or private — the people let in to comment: those who can edit the site, the people invited with comment access, and a workspace's members, viewers included. Anyone else who can open it reads the comments and is told writing one is for the people invited to comment.
Commenting is free on every plan and never takes a seat. What a seat is.
Pinning a comment to the page
In the Comments panel, Comment on the page lets you click a spot on the site and leave a comment there. It shows on the site as a numbered marker, with the same number in the panel; clicking either takes you to the other. Esc stops.
A pin remembers the element you clicked and its text. When the page no longer has it, the comment stays in the panel and has no marker: guessing where it belongs would be worse than saying it can't be placed.
In a folder, pages, Markdown and text files and images can all be pinned. Each comment says which file it is on, and clicking it opens that file and the comment. If the file is not in this version, the comment says so.
The markers are drawn by a small script Solta adds to your page only inside its own site page, never at your site's own address or in an embed. It listens to solta.now and nothing else.
Each version has its own
A comment belongs to the version it was left on. The site's page shows the comments on the live version, and a version's own page shows that version's, so the count on the Comments panel and the numbered markers are always about what you are looking at.
Publishing a new version starts it with no comments. What was said before is under comments on earlier versions, below the list: grouped by version, to read, each with a link to that version's page.
A draft takes feedback before it goes live, from the people who can see drafts: those who can edit the site, and the people invited to approve it. Open the draft from Versions and comment as on the live site. Everybody else, anyone with the link included, sees only the live version's comments, and only published versions count among the earlier ones.
Replying and resolving
Anyone who can comment can reply to a comment. Those who can change the site can also mark one Resolved when it is dealt with; resolved comments fold away under “Show resolved” rather than disappearing, and can be reopened.
When you open a site you own and somebody has commented since you last looked, the panel opens on Comments rather than Versions, so the news is the first thing you see.
Notifications
On every plan, Solta emails the people a comment is for: the site's owner (for a workspace's site, its owner and admins) and everybody who has commented in that thread. Never whoever wrote it. The email waits a few minutes and gathers what else was said on the site meanwhile, so a burst of comments is one email, each with its version, its author's name and a link that opens the thread.
In Account settings, choose comment emails as they happen, a daily digest, or off. One site can be switched off on its own in its Site settings, under Comments. Every email has a link to stop it; somebody who commented without an account can stop the emails about that conversation.
On Pro, a Slack channel can be told about new comments too, and a webhook can ask for comment.created and comment.resolved. Both say who commented by name, never by email.
Reading them from your AI
With the connector added, “what did people say about the pricing page?” reads the live version's comments into the conversation, or a draft's when you name it, and your AI can reply to them on the version they were left on — which makes the next version a conversation about the feedback rather than a summary of it.
When comments are off
A site's comments can be turned off by the people who manage it. The panel then says so instead of offering a box, and nobody can add one through the API or the connector either. The site itself is unchanged: comments never appear at its own address or in an embed.